Robert Smith The Panel

If you think “titles” don’t mean anything, think again

During a training session at club, Nightclub Security Consultants' Robert Smith saw the difference a title can make in the overall perception of not only the staff members, but of the club itself. Not long...
IDscan The Pub

Five tips to keep problem customers out of your club

One percent of your customers cause up to 95% of your customer-related problems. So what can you do about it? IDScan.net’s Zubin Teherani offers five tips to help identify and keep track of those customers who are...

Should you search your customers?

President and CEO of Nightclub Security Consultants Robert Smith combs over the rules of searching guests—should you choose that route. The hospitality industry, if viewed as an umbrella, has many sub-categories contained under that umbrella....

Are you prepared for an active shooter?

Club security expert and former police officer Robert Smith outlines the ways in which your club’s security staff can help your club identify and/or deter an active shooter. Bouncer: Brut, a thug, an unintelligent guy...

7 essential security products

Nightclub Security Consultants’ Robert Smith outlines seven security products that no adult nightclub should be without. The article also includes specific recommendations on companies who provide these products. Security products—including surveillance cameras, radios, ID scanners and...

5 steps for securing your point of entry

The entry and exit points to your nightclub are vulnerable areas to a wide variety of potential problems, including theft, illegal entry of minors and/or firearms and physical conflicts amongst patrons and club staff....

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