Five tips to keep problem customers out of your club
One percent of your customers cause up to 95% of your customer-related problems. So what can you do about it? IDScan.net’s Zubin Teherani offers five tips to help identify and keep track of those customers who are...
Should you search your customers?
President and CEO of Nightclub Security Consultants Robert Smith combs over the rules of searching guests—should you choose that route.
The hospitality industry, if viewed as an umbrella, has many sub-categories contained under that umbrella....
Are you prepared for an active shooter?
Club security expert and former police officer Robert Smith outlines the ways in which your club’s security staff can help your club identify and/or deter an active shooter.
Bouncer: Brut, a thug, an unintelligent guy...
7 essential security products
Nightclub Security Consultants’ Robert Smith outlines seven security products that no adult nightclub should be without. The article also includes specific recommendations on
companies who provide these products.
Security products—including surveillance cameras, radios, ID scanners and...
5 steps for securing your point of entry
The entry and exit points to your nightclub are vulnerable areas to a wide variety of potential problems, including theft, illegal entry of minors and/or firearms and physical conflicts amongst patrons and club staff....
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Waitt on Wednesday
Tick Tock
Bonnie and Clyde don’t wear watches.
So the time we think it is, is not necessarily the time they know it is.
Bonnie and Clyde...
Focus: Sounds like a bright idea!
A sound and lighting upgrade is certainly an investment, but is it an investment you can afford to do without? Is your old lighting...
Why “Certification Seminars” at Expo? Here’s why!
Attending a training/education class on a specific segment of nightclub operations and receiving a certificate of completion provides a number of benefits to club...
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