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Please post any bugs you find during your normal use.

Bugs can be defined as:
1. any error code you may recv.
2. any error message you may recv.
3. a dead end
4. improper page structure or missing elements.
5. the site not producing the results you expected
6. account issues
7. email issues
etc etc....

Just post a simple description of your issue and any error messages you may have seen.

NOTE: A bug IS NOT:
1. A suggestion to make the site faster
2. A suggestion to make the site better
3. Any suggestions or question about upcoming features

Please post all of these suggestions in the Suggestion Forum.
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TOPIC: Two profiles? -or- How to claim a profile?
#36
Two profiles? -or- How to claim a profile? 6 Years, 5 Months ago Karma: 1
Are you seeing two profiles for yourself?

Don't panic, this is a simple error, We preloaded many of the users from our ED Publications and StorErotica database, and at the same time many of the same users choose to sign up manually for the Beta Release. So that listed them in the database twice.

You should keep your Beta Release account as it has more feature enabled.

To fix this, simple reply in this thread with your club name, entertainer name, or business name and we will merge the accounts.

No other action is required from you.

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Did you come to the site to register only to find out that an account already exists?


This too is caused by the pre-loading many of the users from our ED Publications database, and there are a few ways to gain control of your profile.

1. The manual method:
contact us direct by phone 727-726-3592 (mon-fri 9am-4pm EST)

2. The automatic method:
Use the lost Username function to retrieve your username and then use the lost password function to set a password for that username.

DIRECT LINK: click to retrieve a lost username or password

However....you will have to have access to the email that is listed on the account which would be the same email we have on file for your company.

If that fails just call us or reply to this posting and we will fix it immediately!
jakobe (Moderator)
jakobe
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Last Edit: 2010/09/28 08:50 By jakobe.Reason: typos
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